Effective date: November 11, 2026

1. About this policy

Green Card Link is an immigration law firm in Palo Alto, California. This policy explains information handling through www.greencardlink.com, initial inquiries and online consultation booking. It also explains the choices available to visitors and prospective clients.

This website policy does not replace an engagement agreement, a matter-specific notice or the confidentiality duties that apply to legal services. References to “we,” “us” and “our” mean Green Card Link.

2. Information collected

The Free Evaluation form requests your first and last name, email address and telephone number. You may also upload a brief, redacted résumé or CV. Information you choose to provide may include education, employment, professional achievements, public profile links and a general description of your immigration inquiry.

Email and telephone inquiries provide the contact details and information you communicate. Appointment booking collects your name, email address, selected appointment and any guest details or preparation notes you choose to add. Payment fields collect billing and payment information through the payment provider.

Website and form technologies also process technical information, such as IP address, browser or user-agent information, page URL, date and time, referring pages and interactions. Searches you enter on the website can appear in page URLs; do not put sensitive case information in the website search box.

3. Immigration inquiries and consultations

The Free Evaluation is an initial email review, separate from the paid “Book a Consultation” service. The evaluation form is configured to save submissions in WordPress and email the submitted fields to admin@greencardlink.com. The notification includes the submission date, time, page URL, user agent and IP address. Optional uploads are stored on the website server and sent to the firm as links.

Please provide only introductory information needed for your inquiry. Do not upload or send Social Security numbers, passport or identification numbers, bank statements, medical records or detailed confidential case documents through general inquiry channels. Remove unnecessary personal information and embedded location metadata from files. Ask the firm how to provide sensitive documents before sending them.

Paid appointments are scheduled through Calendly, with Stripe payment processing in the booking flow. The advertised meeting platform is Google Meet. Use scheduling notes for a brief introduction, not a detailed case file. The scope of any consultation or further representation is governed by the applicable terms and agreement.

4. How information is used

Information submitted for an inquiry is used to review and respond to that inquiry and communicate about appropriate next steps. Appointment and payment information supports scheduling, consultation administration and payment processing.

Technical information supports website delivery, usage measurement and troubleshooting. Information may also be needed to address misuse, administer records and meet applicable legal or professional obligations. Providing an inquiry is not a request to publish your information.

5. Attorney-client and prospective-client confidentiality

Browsing this website or submitting an inquiry does not, by itself, create an attorney-client relationship or require the firm to accept a matter. Confirm the scope of services with the firm; do not assume that a submission means the firm is monitoring a deadline or has agreed to act for you.

Certain communications with prospective clients may be protected even when representation does not follow. Applicable confidentiality and professional-responsibility duties, including California Rules of Professional Conduct 1.6 and 1.18 where relevant, are not waived by this policy or by the caution about general inquiry channels.

6. Communications and their limits

Ordinary email, telephone messages, website forms and third-party scheduling tools are not a substitute for an agreed process for sensitive case materials. Internet communications and stored information cannot be guaranteed completely secure.

Do not use a general inquiry to address an emergency or an approaching filing deadline. A submitted form, email or booking request is not confirmation that the firm has accepted responsibility for your matter.

7. Cookies and similar technologies

WordPress and embedded services use cookies or similar technologies for functions such as account access, preferences, usage measurement and service operation. You can use your browser settings to restrict or remove cookies, although some functions may stop working. Blocking cookies alone may not stop every request to an external service.

For authorized website accounts, WordPress uses a temporary login-test cookie until the browser closes. Standard login cookies last two days, screen-preference cookies one year, and “Remember Me” login cookies two weeks; logging out removes login cookies. An editing cookie identifying a post expires after one day. Where comments are available, choosing to save comment details sets convenience cookies for one year. These are the WordPress durations described in the prior policy; they are not a complete list of third-party cookies.

Calendly provides its own Cookie Settings and privacy choices within its service. Those controls apply to Calendly’s service and do not act as a website-wide preference center for Green Card Link.

8. Analytics, advertising and browser signals

The website loads Jetpack Stats, an Automattic service, to measure visits and interactions. Its processing can include IP address, browser information, visiting and referring URLs, time, language and country information. See Jetpack Stats information and Automattic’s Privacy Policy.

Google Analytics 4, Google Tag Manager and Google Ads tags were not identified on the current pages reviewed for this policy on November 11, 2026. This is not a statement that external embedded services perform no tracking. External providers may collect activity over time and across websites, including when you are signed into their services.

The site does not provide a universal automatic response to browser Do Not Track signals: the reviewed response continues to include Jetpack Stats when that signal is sent. A Global Privacy Control signal should not be assumed to disable every embedded service; website-wide enforcement has not been verified. Where applicable law requires an opt-out signal to be honored, those obligations remain. You may also contact us about your privacy choices.

9. Disclosures and service providers

Information reaches the services involved in the function you use. The website runs on WordPress with Elementor forms and WP Engine hosting. Form submissions are stored in the website system and transmitted by email to the firm. Jetpack Stats receives website usage information. Calendly handles booking, Stripe handles payment processing, and Google services provide hosted fonts, the embedded map and the advertised meeting platform.

These providers’ roles and their own information uses depend on the service and their terms. See the provider links below. The specific outbound email transport and all provider account retention settings are not described here; contact us if you need additional information about a particular submission.

Disclosures connected with legal services remain subject to applicable confidentiality duties. Legal requirements or valid legal process may require disclosure, and information may be needed to address fraud, security incidents or legal rights, to the extent permitted by law and professional obligations. This policy does not authorize unrestricted disclosure of client or prospective-client confidences.

10. Data security

Please use the website’s HTTPS addresses. HTTPS protects the connection in transit but does not establish how every recipient stores or uses information. No website, email system or third-party service can guarantee absolute security.

Minimize the sensitive information you submit and contact the firm before sending detailed records. If you believe an inquiry or upload has exposed information unintentionally, contact us using the details below without repeating the sensitive material in your initial message.

11. Retention

Website submissions, uploaded files, email correspondence and provider records can exist in separate systems. This policy does not promise a single deletion deadline for those records. Retention and deletion requests must account for the purpose of the record, ongoing inquiries or services, applicable professional and legal obligations, and administrative or security needs.

The prior policy’s WordPress retention disclosure remains applicable where those features are used: comments and their metadata are retained indefinitely to recognize follow-up comments. Authorized account profile information is stored in WordPress; account holders can review or change profile information, except the username, and administrators can also access and edit it. Public self-registration is currently disabled.

Deleting a record in one system does not necessarily remove email copies, provider records or backup copies at the same time. Contact us about the information at issue so the request can be assessed; no unverified fixed retention period or automatic deletion schedule is promised.

12. Privacy requests and choices

You may contact admin@greencardlink.com to ask about information you provided, request access or correction, or request deletion. Identify the interaction and the request using only the information needed to locate it. Do not send a passport or government identifier with your initial request. Identity or authority may need to be verified before information is disclosed or changed.

For WordPress accounts or comments, you may request an export of personal information or erasure, subject to information that must be retained for administrative, legal or security purposes. Other rights and exceptions depend on the law that applies and the information involved.

You can choose not to provide optional information, limit what you include in an inquiry, manage browser cookies, and use external providers’ privacy controls. If you receive promotional communications, you can request that they stop. Necessary responses about a requested service or legal obligations may still be needed. The footer no longer offers newsletter signup.

13. California privacy

California residents may contact us about the collection, use or disclosure of their personal information using the details below. The categories, purposes and recipients described above reflect the website functions reviewed for this policy.

If the California Consumer Privacy Act applies to the firm and the processing in question, applicable rights can include knowing and accessing personal information, correction, deletion, opting out of sale or sharing for cross-context behavioral advertising, limiting certain uses of sensitive personal information, and protection against unlawful discrimination for exercising those rights. Authorized agents may submit requests subject to applicable verification requirements and exceptions.

Immigration or citizenship information and certain identifiers can be sensitive personal information. Do not provide them through general inquiry fields unless needed and requested through an appropriate process. Whether a particular provider disclosure is a statutory “sale” or “sharing” depends on the processing and contractual facts. This policy does not make an unverified blanket claim that no such disclosure can occur. Contact us to raise a California privacy request or opt-out request.

14. International visitors

Green Card Link is based in the United States. Using this website or requesting services can involve processing in the United States and in countries where relevant providers operate; privacy laws may differ from those in your location.

Additional privacy rights may apply depending on your location and the actual processing. Where applicable, these may include access, correction, erasure, restriction, portability, objection or a complaint to a competent supervisory authority. Contact us to discuss a request. Mere access to this U.S. website does not determine the applicability of every international privacy law, and this policy does not claim a particular international transfer safeguard that has not been established.

15. External services, comments and public content

The website loads fonts from Google. The Contact page embeds Google Maps and the consultation page embeds Calendly. When these services load or you interact with them, their providers can receive technical information and use their own cookies or tracking technologies. Links to social networks and other websites take you to services governed by their own practices.

Review Calendly’s Privacy Notice, Stripe’s Privacy Policy and Google’s Privacy Policy. External privacy controls and account settings are managed by those providers.

Where comments are enabled, WordPress collects the comment fields, IP address and user agent. Comments may be screened by automated spam services. An email-derived hash may be sent to Gravatar to check for a profile image, and an approved comment and profile image may be public. Do not post confidential information in comments or publicly accessible media. If an authorized account requests a password reset, the reset email includes the IP address.

16. Children’s privacy

The website’s general inquiry and booking functions are intended for adults seeking immigration information or services. Children under 13 should not independently submit personal information through these functions.

An immigration matter may concern a child and may require information from a parent, guardian or other authorized person through an appropriate intake process. That is different from inviting children to use public inquiry forms. If you believe a child has submitted information inappropriately, contact us so the issue can be reviewed.

17. Changes to this policy

Updates will be posted on this same Privacy Policy page with a revised effective date. Review this page for changes. Where applicable law requires additional notice or consent for a change, that requirement is not replaced by posting an updated policy.

18. Contact Green Card Link

For privacy questions or requests, email admin@greencardlink.com, call 650.391.9630, or write to Green Card Link, 260 Sheridan Ave, Palo Alto, CA 94306, United States.

Use “Privacy Request” in your email subject if helpful. Start with a general description and the contact details needed for a response; do not attach highly sensitive documents unless the firm requests them through an appropriate process.